Published by ARQRV Email: JULY 2015 This document lists areas for inclusion in the development of training sessions for members of Residents’ Committees and other interested residents of retirement villages. This document may also be useful when developing sessions for Scheme Operators and village staff. This version includes resources that amplify each area. The resources […]

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RESOURCES – Guidelines for Special Resolution Meetings –

Guidelines for Special Resolution Meetings Many Operators have recently adopted the Guidelines for Special Resolution Meetings issued by Focus RV, a noted Industry authority.  Those Guidelines are very descriptive, but are perhaps unnecessarily complicated and certainly go beyond the requirements of the RVAct.  For example, those procedures recommend that external agencies be involved in the […]

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RESOURCE – Liaison Officer Role

ARQRV is the largest resident advocacy organisation in Queensland representing approximately 8500 financial members across 350 retirement villages in Queensland. The ARQRV fields 4500 complaints annually from distressed residents or their families. The Liaison Officer in a retirement village is a most important first contact between residents of retirement villages and central ARQRV Committee. At […]

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